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Data privacy statement of IngSoft GmbH

Use, right to information and data privacy officer

1. Responsible authority

IngSoft GmbH, Irrerstraße 17, 90403 Nuremberg, Germany, as the operator of this website (www.ingsoft.de) is the responsible party (person in charge) within the meaning of the European Data Protection Ordinance (DS-GVO), which alone or together with others decides on the purposes and means of processing personal data, hereinafter "data".

2. Processing of personal data

According to the DS GMO, personal data are all information relating to an identified or identifiable natural person (data subject). A natural person is identifiable if he or she can be identified directly or indirectly, in particular by assignment to an identifier (such as name, address, telephone number, e-mail address, IP address, location data or special characteristics such as genetic, economic and social identity of this natural person).

Processing is understood to mean any operation carried out with or without the aid of automated procedures or any series of operations in connection with data. This includes in particular the collection, recording, organisation, arrangement, storage, adaptation or modification, reading, querying, use, disclosure by transmission, distribution or provision, comparison, linking, restriction, deletion or destruction.

You are not required to provide any information in order to use our website. In certain cases, however, we need your name and address and other information so that we can provide the requested services.

The same applies, for example, to the sending of information material and goods ordered or to the answering of individual questions. Where this is necessary, we will inform you accordingly. In addition, we only process data that you voluntarily provide us with and, if applicable, data that we automatically collect when you visit our website (e.g. IP address and the names of the pages you visit, the browser and operating system you use, date and time of access, search engines used, names of downloaded files).

If you make use of services, as a rule only those data are collected which we need to provide the services. As far as we ask you for further data, it is voluntary information.

The processing of data takes place exclusively for the fulfilment of the requested service and for the protection of own justified business interests.

3. Protection of your personal data

We appreciate your interest in our company and our products and services and would like you to feel secure when visiting our website, also with regard to the protection of your data. Because we take the protection of your data very seriously. Compliance with the provisions of the DS-GMO and the Federal Data Protection Act in its currently valid version is a matter of course for us.

We have taken technical and organisational measures to ensure that the data protection regulations are observed both by us and by the external service providers commissioned by us. Our employees and the service companies commissioned by us are obliged by us to maintain confidentiality and to comply with the provisions of the DS-GMO and the Federal Data Protection Act as amended from time to time.

As part of our obligation to provide information, we would like to make this data protection declaration as transparent as possible. In the following, we describe the purpose of processing your data, the use of tracking / analysis tools, the use of cookies and the use of social media plug-ins.

4. Earmarking of the processing of personal data

We process the data you provide in accordance with the principles of data economy and earmarking. The principle of earmarking states that data may be collected for specified, clear and legitimate purposes and may be further processed in a manner incompatible with those purposes. Further processing for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes shall not be considered incompatible with the original purposes.

In principle, we process your data for the purpose of answering your inquiries, processing your orders or providing you with access to certain information or offers. In order to maintain customer relations, it may also be necessary for us or a service company commissioned by us to use this data to inform you about product offers or to conduct online surveys in order to better meet the tasks and requirements of our customers.

We will only process the data you provide online for the purposes disclosed to you. Your data will not be passed on to third parties without your express consent.

The collection of data as well as their transmission to institutions and authorities entitled to receive information will only take place within the framework of the relevant laws or if we are obliged to do so by a court decision.

Of course, we respect your wishes if you do not wish to provide us with your data to support our customer relationship (in particular for direct marketing or market research purposes). We will neither sell your data to third parties nor market it in any other way, unless you have given us your consent.

5. Data collected automatically when you visit our website

When using our website, the following data may be processed for organizational and technical reasons: the names of the pages you visit, the browser you use and your operating system, date and time of access, search engines used, names of downloaded files and their IP address.



6. Cookies


7. Use of Matomo

Our website uses Matomo, a web analysis service software for statistical analysis of visitor access. Matomo is a service of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, based on our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes pursuant to Art. 6 Para. 1 letter f DSGVO.

Matomo uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which in turn serves to optimize our website. Your IP address will be immediately made anonymous during this process, so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website is stored on a server in Germany and not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, you may not be able to use the full functionality of this website.

If you do not agree to the storage and evaluation of this data from your visit, you can object to its storage and use at any time by clicking here. In this case, an opt-out cookie is stored in your browser, which means that Matomo does not collect any session data.

Attention: If you delete your cookies, the opt-out cookie will also be deleted and you may have to activate it again.

8. Children and adolescents

Persons under the age of 16 should not transmit any data to us without the consent of their parents or legal guardians. We do not request data from children and adolescents under the age of 16. We do not collect them and do not pass them on to third parties.

9. Security

We have taken technical and organisational security measures in accordance with legal requirements to protect your data from loss, destruction, manipulation and unauthorised access. All our employees and all persons involved in data processing are obliged to comply with the Basic Data Protection Ordinance, the Federal Data Protection Act in its currently valid version and other data protection-relevant laws as well as the confidential handling of data.

Furthermore, we conclude the corresponding agreements for order processing with the external service providers working on behalf of us.

Our security measures are regularly reviewed and continuously revised in line with technological developments.

10. Changes to our data protection regulations

We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases we will also adapt our data protection information accordingly. Please therefore note the current version of our data protection declaration.

11. Authorizations

If we need your authorization to process your data, we will collect it from you and use your data for the purposes stated in connection with the authorization. Your authorizations will be digitally recorded.

You can revoke your authorizations at any time with effect for the future. Please write to IngSoft GmbH, Datenschutz, Irrerstraße 17, 90403 Nürnberg or send an e-mail to datenschutz_at_ingsoft.de.

12. Newsletter

If you have subscribed to one of our newsletters and agreed to receive interesting offers and information from IngSoft GmbH on a regular basis, you have expressly given us your permission to use your e-mail address for advertising purposes.

We have recorded your authorization and are obliged to keep its content available for retrieval at all times.

You can revoke your authorization at any time with effect for the future. If you would like to revoke your authorization, please write to IngSoft GmbH, Datenschutz, Irrerstraße 17, 90403 Nürnberg or send an e-mail to datenschutz_at_ingsoft.de.

13. Contact form

If you use our contact form to contact us, we will ask you for personal information. In order for us to respond to your inquiry, you must provide a valid e-mail address. Further information about yourself may be provided voluntarily.

Your data will be processed by e-mail.

The contact form is sent using end-to-end encryption.

Your data will be processed for the purpose of contacting us on the basis of your voluntary consent. By clicking the "Send" button you consent to the processing of your contact information for the above-mentioned purposes. If you do not agree, you must cancel the process. The contact form will not be sent and your data will not be processed.
You can revoke your consent at any time with effect for the future.

We use your data only as far as this is necessary for the processing of your inquiries and for further correspondence with you. The data collected by us for the use of the contact form will be stored for the purpose of processing the enquiry and in the event of follow-up questions and will be deleted under data protection law after your enquiry has been dealt with, unless there is another legal obligation to store it.

14. Rights of the persons concerned

If we process your data, you have extensive rights as a person affected, which are listed in detail below:

a) Right to information
You can obtain information about your data processed by us at any time in accordance with Art. 15 DS-GVO.
In particular, you can request information about the purposes of processing, the categories of data processed, categories of possible recipients and the planned storage period.

Please address your request for information to IngSoft GmbH, Datenschutz, Irrerstraße 17, 90403 Nürnberg or send an e-mail to datenschutz_at_ingsoft.de.

(b) Right to correction
If the data is incorrect in accordance with Art. 16 DS-GMO, you are entitled to request a correction or completion of your data stored with us.

You can exercise your right under the contact details listed above.

c) Right of cancellation
Under Article 17 of the DS GMO, you may request the deletion of the data if the storage of the data is no longer necessary and there is no other legal basis for the processing. You may also request cancellation if you have objected to the processing and there are no prioritised, legitimate reasons for further processing of your data and if your data have been processed unlawfully or if there is a legal obligation to delete under EU or national law.

You can exercise your right under the contact details listed above.

d) Right to restriction
In addition, according to Article 18 of the DS GMO, you have the right to restrict processing if you dispute the accuracy of the data for a period which allows the data controller to verify the accuracy of the data; if the processing is unlawful but you refuse to delete the data; if the purpose of the processing has been completed but the data are necessary to assert your legal claims or if you have objected under Article 21 DS GMO and it has not yet been established whether the legitimate reasons of the controller outweigh your interests.

You can exercise your right under the contact details listed above.

e) Right to data transferability
According to Art. 20 DS-GMO you have the right to receive the data concerning you in a common, structured and machine-readable format (data transferability). In addition, under certain conditions, you can ensure that your data is transmitted directly by a person responsible, insofar as this is technically possible.

You can exercise your right under the contact details listed above.

15. Right of objection

You have the right to object to the use of your data for the above-mentioned purposes at any time (Art. 21 DS-GMO). This is possible if the objection is directed against direct advertising or there are reasons for it, which result from your special situation. In the case of an objection against direct advertising, you have a general right of objection, which we will implement without stating a specific situation.

To exercise your right of objection, please write to IngSoft GmbH, Datenschutz, Irrerstraße 17, 90403 Nürnberg or send an e-mail to datenschutz_at_ingsoft.de.

16. Questions, suggestions, complaints to the external data protection officer

If you have any questions regarding our privacy policy or the processing of your personal data, you can contact our data protection officer directly:

Rechtsanwaltskanzlei Costard
Law firm for IT law and data protection
Attorney Thomas P. Costard
EUROCOM Businesspark
Lina-Ammon-Straße 9
90471 Nürnberg

Phone: +49 (911) 7903034
Fax: +49 (911) 7903035

E-mail: costard_at_it-rechtsberater.de


He is also available to you in case of requests for information, suggestions or complaints.

17. Right of appeal to the supervisory authority

We would also like to point out that, without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State of your place of residence, of work or of the place of suspected infringement, if you believe that the processing of data concerning you is contrary to the Basic Data Protection Regulation.

A list of supervisory authorities (for the non-public sector) and their addresses can be found at:


18.     Use of SalesViewer® technology

This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes.

In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally

The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.